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Virtual Branch
From the comfort of your home, you can complete your banking with us. Through our virtual branch, we offer a new level of digital support that’s just one click away.
Instead of waiting on hold, a dedicated Member Resource Specialist can show you how to do what you came to do, through the screen on your device, with less effort, in a shorter time, and with greater clarity.
Virtual Branch Hours
Monday - Friday: 9 AM – 6 PM
Saturday: 9 AM – 1 PM
Sunday: Closed
Branch Hours
Monday - Thursday: 9 AM – 5 PM
Friday: 9 AM - 6 PM
Saturday: 9 AM – 12 PM
Sunday: Closed
Call Us
Member Resource Center
Monday - Friday: 9 AM – 6 PM
Saturday: 9 AM – 1 PM
Sunday: Closed
Call or Fax:
Call: (888) 818-3328 | (302) 678-8000
Report Lost or Stolen Card: (800) 472-3272
Fax: (302) 678-4391
Have a Question After Hours?
Submit a question through Online Banking or with help from our digital assistant Beau, you can get answers to questions, find out the balance in your accounts and transfer money. Call our main number any time of the day or night to experience this self-service option.
Self Service Options
Ask a Question
Beau, our Digital Assistant
Beau is an artificial intelligence (AI) powered digital assistant whose sole job is to help you get there. Whether that be answering a question, checking your balance, or transferring money, Beau can help.
When you dial our number, you'll be greeted by Beau. Although Beau is a robot, you can speak to our assistant naturally, asking your questions like you would talk to anyone else. If Beau doesn’t understand your request or can't help with it, you'll be forwarded to a representative to ensure you get the help you need.
Online & Mobile Banking
Manage your account when and where it works for you with Dover Federal’s Online and Mobile Banking. Easily check balances, transfer funds, pay bills, deposit checks, and manage your cards; all from your computer or mobile device. With secure access and easy-to-use tools, you’re always connected to your accounts, no matter where life takes you.
Features
Accounts and cards
Transfer money
Remote deposit capture
eStatements
Reorder checks
Open an account
Apply for a loan
View your rate
Savings jar roundup
Download our App:
